Fuse Engineering

IT Specialist (CC-I)

US-MD-Ft. Meade
Job ID
2017-1300
Category
Information Technology

Overview

 Identifies user requirements and describes services available or refers inquiries to other staff  

• Provides technical support of a limited scope to users and assists them in defining and solving computing problems within welldefined areas of responsibility

 • Assists in preparing documentation of supported products for users  

• Assists in preparing user training materials and conducts training sessions as assigned

 • Performs programming tasks of limited scope to assist users

• Applies knowledge of computer science principles, information management principles, data processing functions, and Automated Data Processing (ADP) hardware and software systems structures and operations, and computer programming languages and techniques to solve automation problems  

• Addresses scientific engineering or business objectives by writing, modifying, or adapting computer programs in machine level, assembly, and third or fourth generation programming languages

 

Responsibilities

-Performs entry-level IT administration and functions such as, user adds, moves and deletes, backup and restore, preventive maintenance, and upgrades  

-Installs, upgrades, and configures personal computers and peripherals including modems, printers, disk drives, memory and other system boards, keyboards, and monitors

-Identifies, assesses, and presents options for meeting the functional and technical requirements including hardware and software updates or upgrades  

-Assists users with computers, network, and application-related issues and may provide training in areas such as database, security, and LAN administration 

Qualifications

A TS/SCI security clearance with polygraph.

2 years of experience

Bachelor's degree in related disipline 

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