This System Engineer position supports the back-end of a next generation end user environment that combines a standard modern Windows based Desktop and Office Automation, with Unified Communications through a virtual environment. It brings improvements to desktop reliability, security, efficiency, and performance. With tools for creating, connecting, and collaborating, this environment allows managers, engineers, analysts, and other user groups to focus on their job, while this program provides the necessary IT support.
-Supports system deployments and infrastructure implementation
-Experience with cloud/servers/network/storage implementation and support, along with some VMWare experience.
-Hardware troubleshooting, opening tickets, and handing off to Tier 3 as necessary
-Prepares documentation for infrastructure changes and participates in meetings to discuss and obtain approvals for changes
-Completes network monitoring and deployment reports and/or metrics as determined by the customer
-Must demonstrate initiative to move beyond status quo, i.e. Recommending improvements and ways to optimize systems
A TS/SCI security clearance with polygraph.
12 years experience
OR bachelor's degree and 8 years experience
-Good general experience with cloud/servers/network/storage
-Linux as primary O/S skill, with Windows as secondary
-Experience with VMWare
-Rack/stack equipment installation experience
-System logging and auditing
-UNIX Shell scripting, Python, BASH, and basic Puppet experience
To qualify, candida